Refund Policy for Advraja

Effective Date: 06^th Dec 2024

Introduction
At Advraja, we are committed to delivering reliable and efficient services. However, if we fail to provide the promised service or resolve an issue within the stipulated time, we offer a refund policy to ensure customer satisfaction.

Eligibility for Refund

You may request a refund if:

1. We are unable to deliver the agreed-upon service.
2. We fail to resolve any reported issue within 7 calendar days of your request.

Conditions

1. Refund requests must be submitted within 7 days of the service failure or unresolved issue.
2. The refund applies only to the affected service(s).
3. We reserve the right to verify and evaluate the claim before processing the refund.

How to Request a Refund

To request a refund, contact our support team at:

• Email: support@advraja.com
• Address: 409 Okay Plus Spaces, Apex Circle, Malviya Nagar Industrial Area, Jaipur, Rajasthan 302017, India

Please include the following details in your refund request:

• Your registered email ID.
• A description of the issue or service failure.
• Any relevant order or transaction details.

Refund Processing

• Approved refunds will be processed within 7-10 business days.
• Refunds will be credited back to the original payment method used during the transaction.

Exclusions

This refund policy does not cover:

• Issues caused by third-party integrations or platforms like Amazon Seller Central.
• User errors, misuse, or unauthorized access to the account.
• Services outside the scope of Advraja's offerings.

Changes to This Policy

We may update this Refund Policy periodically. Changes will be effective immediately upon posting on this page.